There could be many reasons why your announcement banner isn't showing up. Here are a few of the common ones.
- Your banner is not installed on your website. Please refer to the installation documentation.
- Your banner is currently in "DRAFT" mode. In order for your banner to display, it will need to be in the "ACTIVE" mode. Please refer to the "Enable and Display Your Announcement Banner" section of the How to create your announcement banner article.
- You have an error within your custom HTML banner. If you are using custom HTML within your banner, please check for syntax errors. This will only happen if you use the "Code Editor" within the banner designer. Reach out to firstname.lastname@example.org if you need help troubleshooting your custom HTML.